Name: Charm Necklace
Brand: Musae
SKU: JBrfr8DJYa4h3mvAntUm

Question 1

What material is Charm Necklace made of?

Accepted Answer

Charm Necklace is handcrafted with handcrafted blown glass, ensuring exceptional quality and durability. Each piece is unique and specially made for you using the hand-blown glass technique.

Question 2

How much does Charm Necklace cost?

Accepted Answer

The price of Charm Necklace is COP 180,000. All prices include VAT. We offer free shipping on purchases over $300,000 COP within Colombia.

Question 3

Is Charm Necklace available?

Accepted Answer

Charm Necklace is available by order. It's handcrafted in 1-2 weeks at no additional cost.

Question 4

How do I care for my Charm Necklace?

Accepted Answer

To keep Charm Necklace in perfect condition: clean with a soft, dry cloth, avoid contact with perfumes, chemicals, and water. Store in its original case when not in use. Glass is delicate, handle with care.

Question 5

How long does delivery take?

Accepted Answer

In-stock products ship within 2-3 business days. Custom orders take 1-2 weeks to produce. We offer free shipping on purchases over $300,000 COP within Colombia. International shipping is also available.

Question 6

Does Charm Necklace have a warranty?

Accepted Answer

Yes, all our pieces have a 1-year warranty against manufacturing defects. Each piece comes with its certificate of authenticity and warranty. If you have any issues, contact us at musaefacturacion@gmail.com

Question 7

Can I return or exchange my purchase?

Accepted Answer

Yes, we accept returns within 30 days of purchase for standard products in their original condition. Personalized pieces are non-returnable. See our complete return policy for more details.

Question 8

Why is Charm Necklace unique?

Accepted Answer

Each Charm Necklace is a unique handcrafted piece, blown and molded by hand by our artisans. No two pieces are exactly alike, making your jewelry truly one-of-a-kind. Each imperfection is part of its beauty and authenticity.